Account help
Trouble signing in?
Good news — there's no password to reset.
Jason Dog Training doesn't use passwords. Enter your email, we'll send a 6-digit code, and that code signs you in.
Still not working?
- The email hasn't arrived
- Give it a minute, then check your spam and promotions folders. The code comes from Jason Dog Training — adding us to your contacts keeps the next one out of spam.
- The code isn't being accepted
- Codes expire after 10 minutes, and only the newest one works. If you requested several, use the code from the most recent email — or request a fresh one below.
- The resend button is greyed out
- We send at most one code per minute. The button unlocks again 60 seconds after the last request.
- You may be using a different email
- Your lessons live on the address you used at checkout. Check your receipt email and sign in with that exact address — we can't merge two addresses for you automatically.
Still stuck? Email support@jasondog.com from the address you enrolled with and we'll get you back in.
Never had an account? Entering your email above creates one for you.