Refund Policy
Last updated: August 7, 2026
30-Day Money-Back Guarantee
Every plan comes with a 30-day money-back guarantee. If you follow the lessons and don't see progress with your dog — or you're unhappy for any reason — contact us within 30 days of your purchase and we'll refund your full payment. No questions asked.
How to request a refund
- Reply to your receipt email, or write to support@jasondog.com from the email address you purchased with.
- Include the order number from your receipt (helpful, not required).
How refunds are processed
- Refunds go back to your original payment method via Stripe.
- We process requests within 2 business days; your bank may take 5–10 business days to post the funds.
- Course access ends when the refund is issued.
- For upgrade purchases, the refund covers the upgrade payment; your previous plan is restored.
Fair use
The guarantee exists so you can try the system risk-free. We reserve the right to decline refunds in cases of abuse, such as repeated purchase-refund cycles on the same content or accounts that violate our Terms of Service.
Happy Global LLC · 1021 E Lincolnway, Cheyenne, WY 82001, USA · support@jasondog.com