Support

How can we help?

Billing, refunds, login trouble, a video that won't play, or a training question — open a ticket and the team will follow up by email.

Tell us what you need — no account required

Locked out, wrong email on your order, or something else — write to us here and a real person picks it up.

This is where we'll reply — it doesn't have to match the one on your order.

It's on your receipt email, like #100042. Helps us find you faster — skip it if you can't get to the receipt.

We reply by email within 24 hours. No account needed.

Already have an account? Sign in to see your past tickets and replies in one place. Prefer plain email? Write to support@jasondog.com.